Inquiries

Frequently Asked

Eligibility

What is the minimum age for rental?+

Drivers must be at least 25 years old with a valid driver's license and a clean driving record.

Do I need a special license?+

No special license is required. A valid full driver's license from your jurisdiction is sufficient, provided it is recognized in Québec.

Verification & Insurance

Do I need my own insurance?+

No. Liability + collision coverage is included in the price. If you provide your own exotic-vehicle insurance (PDF proof + minimum coverage per vehicle), a $50 discount is applied to the booking.

How does identity verification work?+

After your booking payment, you receive a secure link to complete a biometric verification (driver's license + selfie). The process takes a few minutes and is handled by our verification partner. We then contact you within 3 business days for the contract signature.

How long do I have to complete verification?+

Biometric verification must be completed within 24 hours of payment. Your vehicle is not guaranteed until verification is complete. We'll send a reminder if needed.

What happens if verification fails?+

Our team will reach out to resolve it. If verification cannot be completed, your payment is refunded in full.

Deposits & Payment

When am I charged?+

The rental amount (insurance included, minus $50 if you provide your own policy) and delivery fees are charged at booking via Stripe. Taxes (GST/QST) are calculated at checkout.

Is there a security deposit? How much?+

Yes. It is not a charge. It is a pre-authorization hold on your credit card in the main driver's name, placed in person with you on the day of pickup. Lamborghini Huracán Spyder: $7,500. Audi R8 V10 Performance: $5,000. BMW M4 Competition xDrive: $4,000. Audi S5 Sportback: $2,500. Released within 5 business days after return and inspection, provided no damage or extra fees are found.

What payment methods are accepted?+

Major credit cards (Visa, Mastercard, American Express) and cash. Crypto and wire transfer can be arranged for long-term arrangements.

Can I cancel my booking?+

Online bookings are non-cancellable and non-refundable. For exceptional circumstances, contact max@montrealexoticrentals.com as early as possible. Handled case-by-case with no guarantee. Exception: definitive biometric verification failure → full refund.

Logistics

Is delivery included?+

Concierge delivery within the Greater Montréal Area is included on bookings of 24 hours or longer. Base handover is in Brossard, on Boulevard Taschereau near the Panama bus terminal.

Do you deliver to YUL airport?+

Yes. We deliver to YUL for a flat $100 CAD fee each way. Return at YUL is also $100 CAD. Handover is at the commercial terminal or private FBO hangars (Signature, Skyservice).

Do you deliver to YHU (Saint-Hubert)?+

Yes. Montréal Metropolitan Airport (YHU, Saint-Hubert) for a flat $50 CAD fee.

What is the minimum rental duration?+

24 hours. Shorter bookings can be arranged on a custom basis through the concierge. The online calendar does not allow same-day bookings.

Can I take the car to Ontario or the United States?+

No. Vehicles must remain in Quebec at all times. Out-of-province or U.S. travel is not allowed.

What is the mileage allowance?+

200 km per day per vehicle. Each extra kilometer beyond the allowance is charged $3 CAD at return.

Is there a photo inspection at pickup and return?+

Yes. We take about 20 photos at pickup and 20 photos at return to document the vehicle's condition. We strongly recommend you do the same on your side.

Availability

Why are some dates unavailable?+

Booked or blocked dates appear greyed out in the calendar. If a vehicle is fully reserved for the season, join the priority waitlist. We'll notify you the moment a window opens.

Will more vehicles be added?+

Yes. Our fleet expands carefully each season. Waitlist members are notified first.

Promotions

Is there a promotion on the Audi R8?+

Audi R8 promo: $800 + tax / 24h Monday to Thursday. The rate applies automatically. Not combinable with the weekend package.

Question we haven't answered?

Reach our concierge directly, or join the waitlist for booking access.

Email Concierge